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Higher Logic Online Community

An engagement platform focused on human interactions, delivering an online community for people to connect

8.8

139 Votes

A comprehensive platform for building, managing, and engaging online communities.

Overview

Higher Logic Online Community is a robust software solution designed to help organizations build, manage, and engage online communities effectively. It provides a platform for organizations to foster community engagement, increase customer satisfaction, and drive growth.

Key Features

Community Management: Higher Logic Online Community offers an all-in-one intuitive interface that allows organizations to manage their communities efficiently. This includes features like member management, content moderation, and analytics to monitor community health and engagement.

Engagement Tools: The software provides a suite of engagement tools to help organizations connect with their community members. This includes discussion forums, blogs, resource libraries, and events.

Integration: Higher Logic Online Community supports integrations with various CRM, AMS, and other enterprise systems, allowing organizations to pull and push data between systems seamlessly.

Performance

Higher Logic Online Community performs excellently in real-time, ensuring smooth and efficient community interactions. The platform can handle large amounts of data and high traffic volumes without compromising on speed or security.

Usability

The user-friendly design of Higher Logic Online Community makes it easy for both administrators and community members to navigate. The software provides an intuitive user interface, and users do not need any technical expertise to operate it.

Customer Support

Higher Logic offers excellent customer support, with resources such as a knowledge base, webinars, and a dedicated support team to help users get the most out of the software.

Value for Money

With its comprehensive feature set and strong performance, Higher Logic Online Community offers excellent value for money. While the pricing may be on the higher side for smaller organizations, the results it can deliver make it a worthwhile investment for companies looking to foster active and engaged online communities.

Highest-Rated Features:

  1. Customer Engagement
  2. Contacts Sync
  3. Gamification

Lowest-Rated Features:

  1. All-in-one Dashboard
  2. Social Network Integration
  3. Email Integration
Company
Higher Logic
HQ Location
Arlington, VA
Year Founded
2007
LinkedIn® Page
https://www.linkedin.com/company/higher-logic (399 employees)
Top 2 Higher Logic Online Community Alternatives

Tribe Community Platform

Online system designed to help businesses launch communities based on specific branding

Hivebrite

Cloud platform that can be used to build online communities even when organizations have limited resources